1. Website Ownership and Operator
This website, paletu.com, is owned, maintained, and operated by POLETU FZE ("Company," "we," "us," or "our"), a company registered and licensed in the United Arab Emirates under Trade License No. 4428798.
The United Arab Emirates is our country of domicile. Our registered business address is Business Centre,Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates.
2. Acceptance of Terms
These Terms govern your access to and use of our website and any products, software, subscriptions, or services made available through it. By registering, placing an order, or using our services, you acknowledge that you have read and agreed to these Terms and any applicable policies disclosed on the website.
3. Age and Eligibility
Minors under the age of 18 are not permitted to register as users of this website or to transact on this website. By creating an account or making a purchase, you represent that you are at least 18 years old and legally capable of entering into binding agreements.
4. User Accounts and Confidentiality
Users are responsible for maintaining the confidentiality of their account credentials, including usernames, passwords, and other access information. You are responsible for activities conducted through your account, except to the extent prohibited by applicable law. Please notify us promptly at admin@paletu.com if you suspect unauthorized access or a security breach.
5. Products and Services
We provide video editing software solutions. Product or service features, availability, pricing, and any specific limitations will be described on the applicable pages of this website. We may modify or discontinue offerings subject to applicable laws and any binding commitments to customers.
6. Accepted Payment Methods, Currencies, and Charges
We accept payments by Visa and Mastercard credit or debit cards, where made available at checkout. Additional payment options, such as Apple Pay, may be offered when displayed at checkout and supported by the customer's device, bank, and our payment provider.
Our accepted transaction currencies are AED, GBP, USD. The currency for each order will be clearly displayed at checkout before you authorize payment.
The price and currency displayed on the checkout page will be the same price and currency printed on the transaction receipt. The amount charged to your card will appear in your card's billing currency on your card statement. If the transaction currency differs from your card's billing currency, your card issuer or payment network may apply exchange rates or conversion fees. We do not control those rates or fees.
You authorize us and our payment processing partners to charge your selected payment method for the amount and currency confirmed at checkout, in accordance with any recurring payment authorization you accept.
7. Subscriptions and Free Trials
Where a subscription is offered, the applicable price, billing frequency, trial length (if any), and renewal terms will be shown at checkout before enrollment. If you enroll in a free trial that automatically converts into a paid subscription, your chosen payment method will be charged at the end of the trial unless you cancel before the trial ends.
Subscriptions renew automatically for the stated billing period until canceled. You may cancel by contacting admin@paletu.com. Cancellation prevents future renewal charges but does not automatically refund charges already incurred, subject to applicable law and our Refund and Cancellation Policy.
8. Transaction Records and Merchant Policies
Cardholders must retain copies of their transaction records, including purchase confirmations, payment receipts, and relevant correspondence. All customers and cardholders are also required to adhere to the merchant policies and rules published on this website, including applicable refund, cancellation, privacy, and service-use policies.
9. OFAC Sanctions and Restricted Territories
We will not provide trading activities, products, or services to countries or territories subject to applicable OFAC sanctions prohibiting the relevant transactions. We also do not knowingly transact with persons or entities whose participation is prohibited by applicable sanctions laws, including relevant OFAC restrictions. We reserve the right to reject or cancel transactions where required to comply with applicable sanctions laws and regulations.
10. Purchases, Disputes, and Claims
If you have a question or concern about a purchase, charge, or service, please contact admin@paletu.com with your order details so we can attempt to resolve the matter.
Any purchase, dispute, or claim arising out of or in connection with this website shall be governed by and construed in accordance with the laws of the United Arab Emirates, subject to any mandatory consumer protections or other applicable laws that cannot legally be excluded.
11. Governing Law and Jurisdiction
The United Arab Emirates is our country of domicile, and the governing law of these Terms is the applicable local law of the United Arab Emirates. Subject to mandatory applicable law, disputes relating to these Terms or your use of the website shall be submitted to the competent courts of the United Arab Emirates.
12. Changes to These Terms
We may update these Terms from time to time. We will publish the revised Terms on this page and update the "Last updated" date. Where required by law, we will give additional notice or obtain consent before material changes take effect.
13. Contact Information
Legal company name: POLETU FZE
Trade license number: 4428798
Registered address: Business Centre,Sharjah Publishing City Free Zone,
Sharjah, United Arab Emirates
Website: www.paletu.com
Email: admin@paletu.com
Related policies: Privacy Policy ยท Refund and Cancellation Policy